THE BARISTA BURN BOOK

Jessica comes in every SINGLE DAY and orders a quad espresso, double blended in a treinta cup, light almond milk, extra cinnamon, extra ice, and a half pump of base. So one ACTUALLY GOOD DAY she rolls on in says “my usual” and so my bestie barista goes “hey sorry we have some new baristas do you mind saying your order” she grunts and says it. She gets to the window grabs her drink, pays and goes “b*#%@.” ALL BECAUSE WE ASKED HER TO TELL THE NEW BARISTA HER ORDER. So then she comes back obviously and I am told to make her drink because apparently no one else can make it right for her. Now I accidentally put a whole pump of Frappuccino base instead of half. She said it was great and moved on. I FIND OUT THE NEXT DAY that she came in an hour after I clocked out and said it was horrible, 😟 the audacity of this woman. She still comes to this day…

I’m a barista at Starbucks for over a year now and there is this one drink that a couple named Jeremy and Jamie order a couple times a month. The drink is a Venti Caramel Crunch frappuccino with vanilla sweet cream cold foam, affogato, 6 pumps frap roast, 2 brown sugar, 2 toasted vanilla, 9 peppermint, 9 mocha, 3 dark caramel, 9 frap chips, double blended, extra whip, ex caramel drizz, ex mocha drizz, ex cookie crumbles and ex caramel crunch. CAN’T MAKE THIS UP.

I had someone come in and order an iced quad espresso with 5 shot, 3 white mocha, extra drizzle, vanilla sweet cream cold foam… under the name “BRAT” 😭 It’s a #BratSummer !!!

LET’S TALK ABOUT TIANA’S DRINK… she orders this through Doordash multiple times a week!!! It’s a venti hazelnut shaken espresso with salted cold foam, 6 shots of blonde espresso, 4 hazelnut pumps, 3 liquid cane, 4 toffee nut, 2 dark caramel, 9 RAW SUGARS, whip, caramel drizzle and extra caramel crunch… lol.

I don’t work at starbucks anymore and this happened at my new work place (its one person per shift here so i was alone) but i was in the middle of making three drinks and a lady comes up and says “do you do local discounts?” and i tell her no. she waits like a solid minute before saying “do you do military discounts?” again, i say no. Then i go back to working on the drinks and have to run the espresso grinder. When i turned it in she screams and goes “DO YOU GUYS DO CARAMEL FRAPPUCCINOS?!” and i don’t answer because i didn’t want to yell over the grinder. as soon as it turns off she asks the same question and i literally almost threw my hands up at her but i managed to stay calm and told her “i’ll get to you in a minute because im really busy at the moment” and then she throws her hands up in the air and says “IM DONE!” and storms out

My store at the bucks has a regular named Nancy. I was warned about her when I first started that she is particular but I didn’t expect anything too crazy. a bit of an odd looking woman (giving elton john to a T) but was nice when first taking her order. she asked for a grande cup full of steamed cream. so I charged her for a steamed milk. When I read out her order, she screamed “who do you think you’re charging this to?” and I explained to her that in order to get a full cup of steamed cream she had to pay( my manager gave it to her for free) a year goes by and nancy is always difficult. one day, a few moments before I supposed to leave, she yells at another barista because she thought the barista put stevia instead of splenda (he didn’t) and was making a scene in front of the whole cafe. I decided enough was enough so I remade her drink, walked up to her table. put the drink down and said “I would appreciate it if you spoke a little bit nicer to us next time” and walked away. she then follows me screaming what did you fucking say to me? etc etc and tells my boss. from this point on (for the next 8 months) she refuses to call me by my name (referring to me as “that girl”) claims i’m poisoning her drinks and calling corporate every time she sees i’m working. my manager for months kept telling her, “i’m not firing my barista, she’s done nothing wrong and you have a choice to go to a different store”

There’s this customer her name is Cece, she comes in for a venti caramel ribbon crunch with extra caramel, line the cup, extra crunch topping, cookie crumbles blended in and on top and on the bottom. Every time she come she ordered just a venti caramel ribbon crunch “Cece’s way”, when she first ordered it I didn’t know who she was and got very upset with me when I said who is Cece 😐and she said im cece and called and complained about me. One of my morning shifts was going great till her husband popped up and asked for 5 caramel ribbons “Cece’s way”.

my first store we had a lady come in who would get a venti caramel ribbon crunch, breve, no whip on the bottom, an inch of dark caramel on the bottom, and dark caramel drizzle only. if it wasn’t you had to remake it and she was picky about who made it. she sometimes came in twice a day. her name was diana current store, we have yet another venti caramel ribbon crunch, no whip on bottom, extra crunch, extra drizzle/line cup, add shot and she gets TWENTY ONE PUMPS ON DARK CARAMEL one day we had a man come in an order a grande vanilla bean with so much caramel drizzle on the cup and on top you couldn’t tell it was a vanilla bean. he came back twice within the span of 30 minutes to order another. he came in a few week later, got a venti, and about 10 minutes later ordered another grande

(I work at a starbucks within a target) . Some weird orders that I don't have screenshots for is someone getting a white chocolate mocha with heavy cream and Java chips (I did tell her it wasn't a blended drink and she still got it and drank it), a woman asked for a white chocolate mocha frappuccino with extra white chocolate mocha on the bottom of the cup, around the cup, and on too of the whip cream. I put a total of 13 pumps of white chocolate mocha and she still asked me if I did extra white chocolate mocha. I've had like 5 different customers ask if I can take the caffiene out if the energy drinks. This woman was trying to order a caramel ribbon crunch for her son cold without ice, not blended, and no caffiene. A mother got a vanilla sweet cream cold brew for her 9 year old daughter and then was upset it wasn't sweet enough.

I'm not a barista but I am a driver for DoorDash and Uber eats. I can't even remember what they ordered because the name SHOCKED me and I was too embarrassed to say it out loud in a PACKED store at rush hour. What's the name under you ask? "EatMaeAss" Needless to say the amazing barista had to take a picture 🤣