Frequently asked questions
What can we realistically cover in 30 minutes?
This session is best for high-level direction. We can talk through where you are, what questions you have, and what I’d prioritize next. It’s not meant to fully build your business plan, but it will help you stop spinning and start making clearer decisions.
Is this good if I haven’t bought a cart yet?
Yes. Honestly, that’s one of the best times to book. It’s better to think through menu, workflow, health department requirements, and equipment needs before you spend money on a cart, trailer, or truck that may not fit your actual operation.
What does this session NOT cover?
This is a high-level clarity call. It does not include:
- A full business plan
- Final equipment list
- Custom drink recipes
- Menu costing
- Permit or legal guidance
- Vendor sourcing
- Full launch strategy
- Written recap
Can you help with permits or health department requirements?
I can help you understand what kinds of questions to ask and what operational details to think through, but I do not provide legal, permitting, or compliance advice. Requirements vary by city, county, and state.
Can you help me decide what equipment to buy?
I can help you understand what categories of equipment you may need and what to think about before buying. I do not provide final equipment specs, plumbing/electrical guidance, or vendor quotes in this session. You should confirm final equipment decisions with your local health department, equipment supplier, contractor, or technician.
What if I need more support afterward?
If it feels like you need more support after our call, I can recommend the next best step. That may be a longer strategy session, a menu audit, or a custom consulting package depending on your stage.
What is your cancellation / reschedule policy?
All sessions are paid in advance to reserve your time.
You may reschedule your session one time with at least 24 hours’ notice by emailing Hello@StefaniaMarzelia.com.
Reschedule requests made with less than 24 hours’ notice are not guaranteed and may be treated as a missed session.
No-shows are non-refundable.
If you arrive late, we’ll use the remaining time in your scheduled session, but the session will still end at the original time.
Because these are live strategy sessions with limited availability, booked sessions are non-refundable. In the case of an emergency, please email me as soon as possible and I’ll do my best to accommodate you.